Building a new playground, or purchasing new equipment for an existing playground, can be a confusing and difficult task. DRP believes in making this process almost effortless for our customers. Knowing what to expect in an order process can help reduce the confusion greatly, so below is a breakdown of our approach to order processing.

Step 1: Contact DRP (via phone or email) to request a phone consultation or in-person meeting.

Step 2: A Sales Professional will contact you to set up a meeting time.

Step 3: During your initial meeting, your Sales Professional will assess your needs and your site, as well as your budget restrictions. Using our unique AutoCAD laptop capabilities, they will be able to provide you with a 3-D rendering of your playground, in your choice of color, during the meeting.

Step 4: Your Sales Professional will bring all the information gathered during your first meeting back to our design team, where they will assess the information and create a more formal preliminary design.

Step 5: The Design Team will then focus on reviewing the plans for safety and ADA compliance and will put together a proposal that will be delivered to you.

Step 6: Upon acceptance of the proposal, a Customer Service Representative will contact you to finalize all your paperwork, as well as assist you with any last minute decisions or questions you may have through the completion of your project.

Step 7: Your Customer Service Representative will then coordinate your delivery date as well as coordinate installation with one of our certified installers, if necessary. They will also be of assistance to you for any and all after-sale care you may need.

Step 8: Delivery. Click here to view our Power Point Presentation (225 KB), which will outline the actual delivery process and what will be needed and expected in order to ensure a smooth delivery and installation of your playground equipment. This information will also be included in your written order confirmation.